1. Registration and Enrollment

You can sign up for a trial lesson or music lessons online through our website www.debstermusic.com. Only individuals aged 21 and older can register directly. Minors must be registered by their legal guardian.

Enrollment is possible throughout the entire academic year. We will do our best to accommodate preferred days and times, but we cannot guarantee this. If it is not possible to arrange a suitable lesson schedule, no charges will be applied. After registration, you will receive a confirmation email from the instructor.

By registering, you agree to pay the required amount and accept our terms and conditions. If you register later in the academic year, the fee will be adjusted based on the remaining weeks of lessons.

2. Private Lessons (Individual Music Lessons)

After processing your registration, the instructor will contact you within 48 hours to arrange a lesson schedule.

3. Short Courses

Students who register for a short course will receive additional information by email no later than one week before the course starts. You can cancel the course free of charge up to one week before the course begins. After this period, cancellation is no longer possible.

4. Punch Cards

With a punch card, you can schedule lessons flexibly in consultation with your instructor. Lessons must be taken within the current academic year. Unused punches expire at the end of the academic year and cannot be transferred to the next season.

The terms and conditions for the 5- or 10-lesson punch card are as follows:

• Cancellation due to illness or urgent reasons must be done at least 24 hours in advance via email or WhatsApp to the instructor. If you cancel less than 24 hours in advance, the lesson may be deducted from the punch card.

• In case of illness or other unavoidable reasons for instructor absence, the lesson will be rescheduled as soon as possible. The lesson will be made up at another time in consultation with the instructor.

• Unused punches expire at the end of the school year and cannot be carried over to the next year.

• No refunds will be given for unused punches.

5. Payment

Payment for punch cards or individual lessons is arranged with Debster Music. Payment can be made in cash or via Tikkie. You can also choose to pay by invoice, which must be fully paid within the specified timeframe. Payment in two installments is possible with Debster Music's approval.

By registering, you are committing to the full payment for the course or lesson fees for the season. If payment is not made on time, Debster Music reserves the right to deny access to the lessons.

6. Instructor Absence

In case of instructor absence due to illness or other urgent reasons, this will be communicated to the student via WhatsApp or email. The lesson will be rescheduled at a mutually agreed time.

7. Student Absence

If a student is unable to attend a scheduled lesson for any reason, the lesson fee remains due. This applies to all lessons, trial lessons, courses, and workshops.

8. Termination of Lessons

If you wish to cancel your lessons, please send an email to contact@hullmusic.com or call Debster Music. Upon termination of lessons, there may be a notice period (e.g., one month). This will always be discussed at the time of termination.

9. Refund of Lesson Fees

Refunds for lesson fees are possible in the following cases:

1. The student moves outside of Hoorn (upon submission of a recent extract from the population register).

2. In case of long-term illness of the student.

3. In case of the student's death.

Refunds can only be requested if lessons have been canceled by the music school.

10. Holidays

There are no lessons during school holidays at Debster Music School. The academic year generally follows the school year of secondary education in the Den Haag region.

11. GDPR (Privacy)

Debster Music School ensures that personal information of students is treated confidentially and in accordance with privacy laws. Your privacy will always be respected. For more information on how we handle personal data, please read our privacy policy here.

12. Copyright

Debster Music School holds the copyright to all texts, photos, and visual material used in our communications, including on the website and social media.

13. Social Safety and Conduct Rules

Debster Music School values a safe and respectful environment for everyone. All lessons are held in the instructor's private setting to ensure a safe and personal atmosphere.

14. Complaints

If you have a complaint, please contact Debster Music via WhatsApp or email. Typically, a personal meeting will follow to find a solution together.

15. Hearing Protection

It is the responsibility of the parent/guardian or student to use hearing protection during lessons. Debster Music School is not liable for any hearing damage resulting from attending lessons or staying within the music school premises. We inform students about the risks of hearing damage and the importance of hearing protection.

16. Liability

Debster Music School is not liable for theft, damage to, or loss of students' property. The school is also not liable for accidents that occur within the music school. Dutch law applies to all legal relationships between the student and Debster Music School.

17. Use of Photo and Film Material

Debster Music School regularly takes photos and videos of courses, performances, concerts, and festivals. These images may be used for communication and promotion of the music school. By participating in lessons or courses, you consent to the use of this material. If you object to the publication of such images, please notify us in writing via contact@hullmusic.com or discuss it personally with Debster Music.

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